For all general order inquiries, please contact support: firstname.lastname@example.org and provide your order number (4 digit number).
NOTE: We do our best to reply within 48 business hours (business hours do not include weekends or holidays). Please do not be alarmed if you do not hear back on the same day.
How long does shipping take?
It varies by country and by item! Some of our items that are made to order or pre-order may take longer so please be sure to read the product description <3 Customs, weather etc may also affect your delivery time. Within the states it can take an item less than a week, international can take 2 weeks or more
I received one item but my other item(s) is/are missing?
Some of our products ship separately to avoid heavy shipping charges, give it a little longer and if it doesn't arrive within 3 weeks please contact us with your order number so that we can look into it!
Can you mark my package as a gift/(other package requests)?
Unfortunately we cannot accommodate special packaging requests at this time.
I received the wrong item?
Oh no! Please email us at email@example.com and we will arrange a return and replacement for the intended item.
I dont want the item anymore/i placed an order by accident. Can I get a refund?
I'm really sorry but once an order is placed it is processed almost immediately and can't be changed, but if you still don't like it when you get it you can always submit a return request!
I'm being charged customs fees for my order?
It sucks but unfortunately I have zero control over customs fees as they are set by your country. I don't see a dime of those fees and don't benefit from them in any way. Buyers are responsible for their own customs fees.
My item doesn't fit, can i return it?
I do my best to provide accurate sizing information with every product. If it still doesn't fit, please contact me within 5 days and you'll be given a store credit refund in order to purchase a different size.
I'm not sure what size to order, what is the fit like?
Most fawnbomb items are USA unisex standard sizing, including the ita jackets. All others are sourced from asian manufacturers and run a bit on the small side. I've tried to indicate on each listing as best i can as to how it fits. I recommend ordering a size up if you are worried about the fit being too small.
Why don't you offer ___ in size ___?
I do my best to offer inclusive sizing, and am always looking to expand my range of sizes in every product I carry. All my fawnbomb items are available in plus size, but unfortunately some of my other products are sourced from different manufacturers and I can't change their size offerings.
I took a picture wearing your merchandise, when will you post it?
I love customer photos! I do however plan my posts in advance so it may take some time to get posted. But don't fret, you bet i've seen you.
Do you do collabs? Are you looking for models?
I prefer to use friends and influencers i've already worked with as models. My affiliate program is free to join and open to anyone!
Do you do paid promos?
Are their any requirements to joining becoming an affiliate?
It is free for anyone to join.
How do i join your affiliate program?
Do you have a physical shop?
No but I do occasionally have a table at conventions in North America and I now have a retailer (@nyxchange) in Seattle that carries Peachiie products!
Do you offer wholesale?
Yes! Please email me: firstname.lastname@example.org